Related skills
communication customer service scheduling routing dispatching📋 Description
- Onsite dispatcher; hours 9:30am–6:00pm MT.
- Coordinate and dispatch technicians to customer locations.
- Manage service calls and ensure efficient delivery of automation services.
- Interact with customers to schedule appointments and provide details.
- Maintain records of service calls and appointments.
- Route optimization to maximize technician productivity.
- Resolve customer issues promptly and professionally.
- Prepare reports on job status and dispatch activity.
🎯 Requirements
- Experience: 1-2 years in dispatch or customer service.
- Strong organizational skills; able to work under pressure.
- Excellent communication and problem-solving skills.
- Basic computer skills.
- Familiarity with building automation controls systems is a plus.
- Ability to stay calm in emergencies.
- Customer-focused service mindset.
🎁 Benefits
- Competitive hourly pay
- Comprehensive benefits package
- PTO
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