Related skills
platform architecture agent frameworks schema design automation mcp connectivity📋 Description
- Lead and scale a TAM team for Premium accounts.
- Own technical depth across Field Agent, MCP connectivity, and automation.
- Coach managers and ICs; foster ownership and learning.
- Establish frameworks to assess Premium account technical health.
- Engage with customers during critical projects or escalations.
- Partner across Sales, CS, and Support to identify high-value accounts.
🎯 Requirements
- 10+ years in technical support, solution architecture, or TAM.
- 5+ years leading enterprise-facing technical teams.
- Solutions-architect mindset translating requirements into actionable plans.
- Experience in platform or integration-heavy SaaS with architectural guidance.
- Fluency in AI architecture concepts: agent frameworks, MCP connectivity, automation.
- Strategic leader with ability to build scalable frameworks and develop others.
🎁 Benefits
- Equal opportunity employer; diversity valued.
- Life at Airtable.
- Accommodations Request Form.
- Privacy notice for applicants.
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