Related skills
crm salesforce dashboards forecasting tools sales analytics📋 Description
- Develop and execute onboard sales programs and conversion strategies aligned with revenue goals.
- Partner with Product, Expedition Leaders, and Onboard Mgmt to optimize guest offers.
- Provide guidance, tools, and processes to onboard teams to achieve sales targets.
- Support training on sales techniques, promotions, and CRM usage for onboard staff.
- Work cross-functionally to build onboard offerings, promotions, and upsell programs tied to itineraries and guest interests.
- Collaborate with Disney/NGE to ensure consistent delivery of affinity benefits and guest expectations on voyages.
🎯 Requirements
- 10+ years in hospitality/cruise/travel onboard sales leadership.
- Proven revenue growth in multi-location operations.
- Experience leading teams and influencing without authority.
- Salesforce/CRM tools experience with analytics.
- Strong communication, training, and execution skills.
- Bachelor's degree or equivalent; travel 20-30%.
🎁 Benefits
- Travel benefits for employees and family
- Voyage of Discovery trips for employees
- Health insurance including Medical, Dental, Vision
- 401(k) plan with employer match
- Long-Term Disability, Life & AD&D Insurance
- Flexible Spending Account (FSA) + Pre-Tax Commuter Benefit
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