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forecasting analytics customer success business intelligence renewals📋 Description
- Lead and oversee Renewals and Customer Success operations
- Own annual planning, forecasting, and BI reporting
- Drive business process optimization across renewals and CS
- Serve as trusted advisor to VP of Customer Success
- Lead a high-performing team of operational leads
- Enable revenue process efficiency and cross-functional initiatives
🎯 Requirements
- 6+ years leading renewals ops or CS management
- Prior leadership of renewals or CS teams; manage revenue ops
- Strong analytical thinker; excellent problem solver
- Exceptional written/spoken communication; stakeholder management
- Degree in Economics, Finance or Math; MBA highly desired
- Experience in enterprise software; strong business acumen
🎁 Benefits
- Flexible work options
- Medical and dental insurance
- Inclusive, equal-opportunity workplace
- Conga Way culture and growth opportunities
- Global teams collaborate across regions
- Learning and development opportunities
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