Related skills
forecasting account management customer success salesforce negotiation📋 Description
- Own the Core renewals strategy and execution to hit retention targets.
- Lead, develop, and scale Renewal Managers and RAEs, with clear expectations.
- Drive forecast accuracy and visibility into renewal risk 6+ months out.
- Partner with Sales, CS, Finance, and Legal on account strategy and pricing.
- Negotiate high-value, complex SaaS deals to support strategy.
- Develop negotiation frameworks to maximize value and protect relationships.
- Monitor portfolio health metrics and risk trends; implement mitigation.
- Build scalable processes and inspection rhythms for Enterprise renewals.
- Hire and coach talent; build leadership across Enterprise renewals.
🎯 Requirements
- 8+ years in SaaS sales/renewals or account mgmt; 3–5 yrs leading multi-layer teams
- Proven ability to lead managers; drive quota attainment across large portfolios
- Experience owning retention metrics in high-growth, recurring revenue
- Executive-level negotiation: multi-year, $1M+ SaaS deals
- Forecasting discipline and operational excellence across distributed teams
- Cross-functional leadership with Sales, Finance, Legal, and CS
- Expertise in Salesforce and forecasting methodologies
- Exceptional executive presence and communication skills
- Analytical mindset; translate data to strategic action
- High integrity and strong business judgement
🎁 Benefits
- Competitive total rewards: base salary, bonus/variable pay, and equity
- Flexible, employee-led remote model with optional in-person offices
- Professional development stipend
- Comprehensive health and parental leave benefits
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