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crm forecasting customer success saas renewals📋 Description
- Manage a team of renewal specialists
- Lead the vision and strategy of Global Renewals
- Manage renewal procedures and streamline processes to drive efficiency
- Own renewal retention forecast with account-level detail
- Partner with Sales VPs and CS Directors on escalated renewals
- Motivate team to exceed objectives through coaching and leadership
🎯 Requirements
- 6+ years of renewals management experience
- 4+ years with subscription software
- Strong ability to transfer knowledge across a global team
- Proven renewals/account management experience
- Data-driven with a focus on process improvement
- Collaborates effectively across cross-functional teams
🎁 Benefits
- Winning culture and global collaboration
- Opportunity to innovate at scale
- Inclusive DEIB and belonging initiatives
- Reasonable accommodations in hiring process
- Development-focused leadership and mentorship
- Impactful work with Fortune 50 customers
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