Own global renewal strategy to ensure timely, high-value renewals.
Engage strategic and complex accounts to secure contract outcomes.
Mentor Renewal Managers on deal strategy and negotiations.
Lead or support negotiations for high-risk, high-value renewals.
Develop segmentation frameworks to tailor renewal motions by value and risk.
Collaborate with CS, Sales, Finance, and Legal to streamline pricing and contracts.

🎯 Requirements

10+ years in SaaS renewals, CS, AM, or rev ops.
5+ years leading renewal or recurring revenue teams in high-growth SaaS.
Proven experience negotiating enterprise contracts and renewal terms.
Strong command of SaaS financial metrics: GRR, NRR, churn, expansions, forecasting.
Experience with CRM, CPQ, and contract mgmt; Salesforce preferred.
Bachelor's degree required; MBA a plus.

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