Related skills
customer success uipath delivery professional services public sector📋 Description
- Provide direction and professional development for delivery teams to ensure high-quality project delivery.
- Foster collaboration across functional areas to drive consistency, innovation, and continuous improvement.
- Manage delivery escalations, ensuring timely resolution and customer satisfaction.
- Oversee reporting on key projects and maintain transparency across all delivery activities.
- Monitor utilization, delivery metrics, and demand/capacity reporting to optimize resources.
- Drive adherence to project delivery standards, methodologies, and governance frameworks.
🎯 Requirements
- 7+ years in professional services, delivery management, or customer success.
- 7+ years in software development.
- Excellent communication, stakeholder management, and problem-solving skills.
- Balance strategic planning with hands-on execution.
- Experience in recruiting, hiring, mentoring technical professionals.
- Strong analytical and quantitative skills with data-driven decisions.
🎁 Benefits
- Salary USD 200K-265K per year
- Equity included
- Bonus included
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