Related skills
account management customer success project management stakeholder management service delivery📋 Description
- Define project delivery methodology, quality standards, and governance
- Own and deliver projects from Day 1; drive multi-million revenue targets
- Lead and develop a high-performing project management team
- Oversee multiple accounts; deliver as manager or IC
- Collaborate with sales, R&D, PMs, and cloud teams to deliver
- Escalation point for customers; ensure satisfaction metrics
🎯 Requirements
- 8-10 years in account and customer management
- 3+ years of management experience
- Knowledge of theoretical and practical project management
- PMI Certification is an asset
- IT software/solution deployment project delivery experience
- Experience in multi-cultural environments serving regional/global customers
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