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forecasting saas delivery professional services capacity planning📋 Description
- Design and launch standardized service offerings to drive revenue
- Develop repeatable implementation playbooks and templates
- Partner with Sales to improve scoping and deal strategy
- Oversee end-to-end delivery with strong outcomes and margins
- Lead and develop a high-performing services team
- Provide structured feedback to Product and Engineering
🎯 Requirements
- 8+ years in Professional Services, Implementation, or Consulting in SaaS
- 3-5+ years leading scaling delivery teams
- Proven track record creating repeatable, revenue-generating services
- Experience productizing services to improve attach rates and margins
- Strong skills in utilization modeling, forecasting, and capacity planning
- Excellent communication and stakeholder influence; edtech exp preferred
🎁 Benefits
- Full access to Udemy courses and learning budget
- AI-powered tools to support learning and work
- Remote-friendly with flexible work options
- Growth and leadership development opportunities
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