Related skills
saas ai conversational ai cognigy📋 Description
- Lead Americas Professional Services team for Cognigy.
- Deliver onboarding, implementation, and expansion for AI-driven services.
- Manage a hybrid org across geographies delivering client outcomes.
- Drive ARR targets and profitable project delivery.
- Partner with Solutions Architects, PMs, and Designers.
- Champion AI innovation and upsell expansion services.
🎯 Requirements
- 5–10+ years leadership in Professional Services/Consulting.
- SaaS experience; AI or Agentic AI knowledge desirable.
- Bachelor's degree preferred.
- Experience with Solutions Architecture and Sales collaboration.
- Managed distributed, diverse teams with customer outcomes.
- Data-driven leader; track KPIs and revenue impact.
🎁 Benefits
- Global, fast-paced environment with growth opportunities.
- Remote/hybrid work options for a flexible schedule.
- Work with leading AI-first CX platform; cross-functional exposure.
- Inclusive, equal-opportunity employer.
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