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software engineering pre-sales solution architecture cloud technologies data platforms๐ Description
- Lead, mentor, and scale the North American Solutions Engineering team.
- Develop and execute strategies that drive customer acquisition, expansion, and retention.
- Oversee solution design, implementation plans, and technical validation.
- Advocate for customers and influence product roadmap through market insights.
- Collaborate with Product, Engineering, Marketing, and Customer Success teams.
- Maintain deep technical knowledge and encourage team learning.
๐ฏ Requirements
- 10+ years in software engineering or solution architecture; 5+ years in leadership.
- Strong technical background in software development, data platforms, and cloud tech.
- Strategic thinking with pre-sales and post-sales experience.
- Exceptional communication and presentation skills for executive audiences.
- Customer focus with a track record of driving customer success.
- Leadership: lead, inspire, and grow high-performing technical teams.
- Experience leading Solution Engineering or Product Specialist teams in CPaaS/UCaaS/CDP.
๐ Benefits
- Equity plan eligibility.
- Health care insurance.
- 401(k) retirement plan.
- Paid time off, sick leave, and parental leave.
- Commissions eligible.
- Career development and growth opportunities.
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