Director, Product Research & Content

Added
13 hours ago
Type
Full time
Salary
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Related skills

fintech ux research leadership qualitative methods quantitative methods

πŸ“‹ Description

  • Lead and scale a high-performing product research and content team.
  • Ground product decisions in deep user insights and fintech context.
  • Partner with the VP of UX and Product Design to align research with a 12- to 24-month roadmap.
  • Mentor cross-functional teams to turn insights into action.
  • Oversee end-to-end research lifecycle from generative to evaluative studies.
  • Drive business impact by linking insights to retention and conversions.

🎯 Requirements

  • 8+ years in product/UX research; 3+ years in leadership.
  • Pragmatic problem solving; balance rigor with speed.
  • Strategic thinking; influence executive level product strategy.
  • Full-stack methodological skills: qualitative and quantitative.
  • UX strategy; validate complex digital interactions to improve fintech UI.
  • Fintech or complex marketplace experience.
  • Exceptional communication; distill complex behaviors into clear narratives.
  • Collaborative, player-coach mentality; build inclusive teams.

🎁 Benefits

  • Exceptional health, vision, and dental care
  • Opportunity for equity ownership
  • Life and AD&D, short- and long-term disability
  • Employee Assistance Program
  • Employee Resource Groups
  • Fun company outings and events
  • Unlimited PTO
  • 401K with company match
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