Related skills
seo product analytics ecommerce cross-functional leadership personalizationπ Description
- Lead global digital customer experience across desktop, mobile web, and apps.
- Define strategy, roadmap, and experiments for PDPs, UGC, and SEO/merchandising.
- Own end-to-end PDP experiences: acquisition and engagement.
- Optimize content hierarchy, personalization, trust signals, and conversions.
- Lead UGC strategy: ratings, reviews, Q&A, media; AI-relevance benefits.
- Drive cross-functional collaboration, KPIs, and best practices across teams.
π― Requirements
- Proven experience owning large-scale digital experiences across web and mobile.
- Strong ecommerce conversion, merchandising, personalization, and customer journey.
- Understanding SEO, SEM, content optimization, and digital funnels.
- Experience leading global product initiatives across international markets.
- Demonstrated success managing cross-functional teams and influencing exec stakeholders.
- Strong analytical skills with experimentation frameworks and product analytics tools.
π Benefits
- Medical, dental, vision, and basic life insurance.
- 401(k) plan with company match; paid time off and holidays.
- Restricted Stock Units and annual bonuses per plan.
- Access to iHerb Benefits and country-specific eligibility.
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