Director, Product Management - Global Customer Experience

Added
3 days ago
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

seo product analytics ecommerce cross-functional leadership personalization

πŸ“‹ Description

  • Lead global digital customer experience across desktop, mobile web, and apps.
  • Define strategy, roadmap, and experiments for PDPs, UGC, and SEO/merchandising.
  • Own end-to-end PDP experiences: acquisition and engagement.
  • Optimize content hierarchy, personalization, trust signals, and conversions.
  • Lead UGC strategy: ratings, reviews, Q&A, media; AI-relevance benefits.
  • Drive cross-functional collaboration, KPIs, and best practices across teams.

🎯 Requirements

  • Proven experience owning large-scale digital experiences across web and mobile.
  • Strong ecommerce conversion, merchandising, personalization, and customer journey.
  • Understanding SEO, SEM, content optimization, and digital funnels.
  • Experience leading global product initiatives across international markets.
  • Demonstrated success managing cross-functional teams and influencing exec stakeholders.
  • Strong analytical skills with experimentation frameworks and product analytics tools.

🎁 Benefits

  • Medical, dental, vision, and basic life insurance.
  • 401(k) plan with company match; paid time off and holidays.
  • Restricted Stock Units and annual bonuses per plan.
  • Access to iHerb Benefits and country-specific eligibility.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Product Jobs. Just set your preferences and Job Copilot will do the rest β€” finding, filtering, and applying while you focus on what matters.

Related Product Jobs

See more Product jobs β†’