Director, Product Implementation for Inpatient Flow

Added
10 days ago
Type
Full time
Salary
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Related skills

workforce management saas change management data integration healthcare

๐Ÿ“‹ Description

  • Delivery Management: Oversee iQueue for Inpatient Flow implementations, align with forecasts.
  • Team Leadership: Lead and scale a delivery team (PMs, Workflow Specialists, Data, and Configuration).
  • Executive Partnership: Build strong executive relationships, defining success criteria.
  • Executive Escalation: Senior escalation point for clinical workflows, data design, and EHRs.
  • Sales Handoff & Strategic Alignment: Partner with Sales on goals, scope, and delivery strategy.
  • Project Strategy & Execution: Provide oversight on delivery standards, resource planning, and execution.

๐ŸŽฏ Requirements

  • Bachelor's degree or equivalent experience
  • 8+ years in SaaS implementation, customer delivery, or professional services in healthcare
  • 5+ years of people management leading cross-functional teams
  • Proven track record delivering enterprise-level implementations
  • Exceptional stakeholder management and executive communication
  • Willingness to travel up to 50%

๐ŸŽ Benefits

  • Intellectual and emotional satisfaction solving tough operational problems in healthcare
  • Competitive compensation: base salary, target bonus, and stock options
  • 401(k) Match
  • Comprehensive healthcare benefits
  • Generous Paid Time Off and Parental Leave
  • Monthly reimbursement for Skill Building
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