Director, Partner Operations

📋 Description

• Own and improve partner program framework (tiers, rules, incentives, deal registration).
• Serve as primary ops liaison between Partner/Channel and Revenue Ops (strategy, data, tooling).
• Build scalable partner ops across regions and segments with VP of Field Ops.
• Create dashboards and cadence for partner pipeline, bookings, and targets.
• Define KPIs: sourced/influenced revenue, time-to-close, partner health.
• Admin and optimization of partner-facing platforms (PRM, CRM, deal portals).

🎯 Requirements

• 8+ years in Revenue/Channel/Partner Ops in a B2B SaaS/enterprise tech company.
• 3+ years in leadership, building and scaling ops teams.
• Deep understanding of VAR, MSSP, GSI, distribution, and tech alliances.
• CRM proficiency (Salesforce preferred) and PRM tools (Impartner, Alliances, Zift).
• Strong analytics with Tableau, Power BI, Gong and Excel/Sheets.
• Exceptional cross-functional collaboration and exec-level communication.

🎁 Benefits

• Culture of flexibility, trust, and continual learning.
• Recognition for growth and impact on the business.
• Diverse, inclusive environment.
• Global cross-functional collaboration with Sales, Finance, and Legal.
• Learning and development opportunities.
• Work on strategic identity security initiatives.