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ai cad ng911 psap_operations📋 Description
- Lead Axon 911 public safety strategy and partnerships with NENA/APCO.
- Mentor the Public Safety team; drive KPIs, scalability, and innovation.
- Align Sales, Product, Engineering, Marketing, and CS with customer needs.
- Shape product and AI priorities from customer feedback and market trends.
- Drive market expansion, industry presence, and thought leadership.
- Improve workflows; drive satisfaction, retention, and adoption.
🎯 Requirements
- 10+ years leading in public safety or PSAP ops (Deputy Director+).
- Deep expertise in PSAP ops, NG911, CAD, and emergency workflows.
- Proven ability to build relationships with PSAP leaders and execs.
- Strong strategic leadership driving scalable programs in complex environments.
- Translate feedback into actionable product, business, and GTM priorities.
- Excellent communication and executive presentation skills.
- Data-driven with KPIs and continuous improvement focus.
🎁 Benefits
- Discretionary paid time off
- Paid parental leave for all
- Medical, dental, and Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
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