Director of Product Management (Salesforce), Remote

📋 Description

• Understand the problem space with business teams for field-facing workflows.
• Drive product roadmap for Field Enablement; include account management and customer success.
• Lead Salesforce Service Cloud and Agentic AI initiatives within Salesforce (Agentforce).
• Plan and rollout new workflows; support with docs and training, and data infra changes.
• Lead product forums and Steering Committee with senior leaders.

🎯 Requirements

• 12+ years in product management or process innovation.
• 6+ years in related leadership roles.
• Deep Salesforce experience; Admin or Consultant cert preferred.
• Proven CRM transformations in field-facing or customer service contexts.
• Nice-to-have: Agentic Experience with Agentforce, Einstein, Flow.
• Nice-to-have: Healthcare/Life Sciences industry experience; clinical a plus.
• Lead cross-functional teams through product lifecycle; SAFe environment preferred.
• Ability to set strategy, priorities, and roadmaps; motivate teams.
• Experience building business strategies to solve enterprise problems.
• Experience aligning senior stakeholders and driving consensus.
• Strong analytical skills; drive quantitative goals.

🎁 Benefits

• Flexible remote work options
• Health, dental, and vision insurance up to 80%
• 21 days PTO in first year
• 2 volunteer days and 11 paid holidays
• 12 weeks parental leave
• 6 weeks sabbatical after 6 years
• Educational Assistant Program and Clinical Reimbursement
• 401(k) with up to 4% match
• Stock options