Related skills
copywriting compliance quality assurance ai governance conversational ai📋 Description
- Define Ethos AI conversation tone, cadence, openings, empathy.
- Map AI into the customer journey: call, text, email, human agent.
- Own multi-year AI roadmap and governance with leadership/engineering.
- Drive segment-by-segment launches with guardrails and compliance.
- Lead evaluation, QA, and feedback loops for prompts/models.
🎯 Requirements
- 8+ years PM in customer-facing channels (email, SMS, push, voice, chat).
- Directed PM teams or complex cross-functional orgs at director or principal level.
- Medium-native instincts shaping brand voice in a new channel.
- Narrative and copy chops; strong opinions on AI bot copy.
- Commercial acumen: CAC, LTV, payback, margins-minded.
- LLM-native product instincts; production prompts knowledge.
- Founder energy: shipping rough, iterating, avoiding slow committees.
🎁 Benefits
- Equal opportunity employer with inclusive culture.
- US benefits details at ethoslife.com/careers.
- Candidate privacy notice for job applicants.
- Recruitment scam awareness: official ethos domain only.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Product Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!