Director of Product, Agentic Commerce

📋 Description

• Own the multi-year product vision, strategy, and roadmap for Agentic Commerce across Cart Assistant and third-party agent integrations; define clear success metrics and deliver measurable impact on conversion, AOV, retention, and customer satisfaction.
• Lead, develop, and grow a high-performing team of product managers; establish product operating rhythms, hiring plans, and career development frameworks that cultivate a healthy, high-trust team.
• Partner with Engineering, ML, and Design to ship high-quality AI features end to end, including experimentation frameworks, safety/guardrails, model selection and evaluation, latency/reliability, and privacy-by-design.
• Collaborate with Retail, Partnerships/BD, and GTM teams to commercialize agentic solutions, drive adoption with retailers, and shape co-development opportunities with industry-leading partners.
• Drive cross-organizational alignment with senior leaders; translate complex, technical concepts into clear narratives; make principled tradeoffs to prioritize the highest-leverage work in a fast-changing environment.
• Champion responsible AI practices, ensuring experiences are transparent, trustworthy, and inclusive while meeting regulatory and brand standards.

🎯 Requirements

• 10+ yrs PM exp, incl 3+ yrs leading PMs
• Proven consumer products at scale; ecommerce expert
• Strong ML/AI fluency; collab with Eng/ML
• Led multi-quarter 0-to-1 initiatives; B2B2C
• Excellent written/verbal comms; align execs
• Hiring and growing high-performing PMs track record

🎁 Benefits

• Flexible remote work policy (Flex First)
• New hire equity grants and annual refresh grants
• Benefits details at Taste of Instacart page
• Base pay varies by location; review policy