Director of Pricing & Monetization

📋 Description

• Own pricing & monetization strategy for PagerDuty's Operations Cloud.
• Lead cross-functional work with Product, Sales, Finance, and Marketing.
• Manage lifecycle from pricing recommendation to deployment and operations.
• Own deal desk decisions, discounts, and promotions in real time.
• Build monetization infrastructure: packaging tiers, SKUs, entitlements.
• Grow and lead a small pricing team and governance.

🎯 Requirements

• 10+ years in B2B SaaS roles spanning product, pricing, monetization.
• Proven ownership of packaging architecture and tiering.
• Track record running pricing experiments with impact.
• Strong cross-functional credibility with Sales, Finance, Product, GTM.
• Experience leading pricing changes in the field — migrations.
• Ability to mentor and grow pricing and product roles.
• Familiar with usage-based pricing and monetization infra (entitlements, billing).
• Experience at a company scaling toward $1B+ ARR.

🎁 Benefits

• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave