Director of Operations and Margin Performance

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

reporting data analysis project management inventory management vendor management

📋 Description

  • Drive operational excellence across warehouse, fulfillment, and live class delivery.
  • Lead process automation and tech adoption to cut manual work and costs.
  • Own end-to-end COGS and operating expense visibility with FP&A.
  • Optimize vendor and publisher relationships to improve economics and margins.
  • Oversee warehouse operations, SLAs, site economics; partner with warehouse manager.
  • Ensure reliable live class delivery across in-person and virtual formats.

🎯 Requirements

  • Core expertise in COGS management and unit economics.
  • Vendor and contract management: negotiate favorable terms.
  • Process and systems improvement: design scalable workflows.
  • Leadership and people management: develop teams and accountability.
  • Warehouse and fulfillment experience: SLA management and cost-per-unit tracking.
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