Director of Operations - Affordable Housing

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

process improvement project management change management stakeholder management leadership

πŸ“‹ Description

  • Lead and elevate teams; align resources, processes to drive performance.
  • Act as central liaison across Mortgage Banking, Investment Sales, and Tax Credit Syndication.
  • Provide leadership, vision, and strategic direction for operations and production.
  • Identify workflow inefficiencies and implement improvements for efficiency and reporting.
  • Track production and productivity metrics to ensure data integrity and reporting.
  • Lead rollout and training initiatives; collaborate with stakeholders to improve processes.

🎯 Requirements

  • 7+ years of experience in a similar position.
  • Bachelor's degree or equivalent.
  • Exceptional interpersonal and customer service skills across internal and external stakeholders.
  • Strong project management and analytical/problem-solving skills; ability to delegate and handle pressure.
  • Ability to influence and work with diverse groups of professionals.
  • Proficiency in leveraging technology and tools to streamline workflows and productivity.

🎁 Benefits

  • Monthly volunteer hours and donation matching.
  • Employee Resource Groups to grow with us.
  • Fertility and family planning services.
  • Up to 12 weeks of paid parental leave.
  • Mental health care, including free counseling sessions.
  • Tuition reimbursement to fund your learning journey.
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