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azure aws machine learning vmware itil📋 Description
- Oversee IT operations: Helpdesk, Systems, Infra/Network, and devices.
- Lead tech strategy for security and AI initiatives; roadmaps.
- Mentor teams; drive issue resolution and architecture decisions.
- Coordinate IT projects with hardware/software and AI solutions.
- Lead vulnerability management and security/compliance efforts.
- Develop business continuity and disaster recovery plans.
🎯 Requirements
- Excellent communication with technical staff, stakeholders, and leadership.
- Hands-on technical expertise; guide engineering teams.
- Experience managing Helpdesk, SysOps, Infra, and end-user computing.
- Cloud experience (AWS, Azure) and virtualization (VMware).
- ITIL knowledge; ITSM tools such as ServiceNow and Jira.
- Identity and Access Management expertise; budgeting and vendor management.
🎁 Benefits
- Remote work; US-based; some travel may be required.
- Group medical insurance; GPS pays majority.
- Dental insurance; 12 holidays and Flexible Time Off.
- Mobile phone and home internet allowance.
- Retirement plan eligibility after 2 months.
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