Related skills
slack okta zoom google workspace zendesk📋 Description
- Lead and mentor global IT Support and Systems Admin teams.
- Drive daily ops and roadmaps for support; ensure metrics.
- Implement AI-driven automation for onboarding, offboarding, and tickets.
- Partner IT with business units to enable strategic outcomes.
🎯 Requirements
- 5+ years leading global IT support and systems admin teams.
- 10+ years IT experience; 8+ years hands-on systems/IT operations.
- Global management experience with dispersed teams (US/EMEA), remote-first.
- Full professional English fluency.
- Okta, Google Workspace, Slack, Zoom, Zendesk expertise.
- Jamf and Intune for macOS and Windows management.
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