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data analytics salesforce kpis fleet management dispatch📋 Description
- Build, lead, and scale field services orgs.
- Develop data-driven service models for coverage and maintenance.
- Own scheduling, dispatch, and site coverage improvements.
- Standardize workflows; leverage Salesforce Service Cloud.
- Define and report KPIs for uptime and fleet health.
- Prepare service readiness for new site launches.
🎯 Requirements
- Bachelor's degree in Engineering, Operations, or related field.
- 10+ years in field services or robotics; 5+ years leading teams.
- Proven experience scaling field service orgs and parts management.
- Strong electromechanical systems knowledge in warehouses.
- Hands-on experience with Salesforce Service Cloud and Field Service.
- Excellent English communication; customer-facing leadership.
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