Director of Customer Success Operations

Added
5 days ago
Type
Full time
Salary
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Related skills

forecasting data analytics revenue operations saas leadership

πŸ“‹ Description

  • Lead revenue and retention cadence for the CS team.
  • Own forecasting, segmentation, and capacity models.
  • Ensure data integrity for CS forecasting and reporting.
  • Build scalable processes and actionable insights.
  • Partner with CS Leadership to reduce churn.
  • Drive growth with clear metrics and goals.

🎯 Requirements

  • 8+ years in Revenue Operations or analytics.
  • Experience in B2B SaaS preferred.
  • Strong analytical skills with data-driven approach.
  • Excellent communication and presentation skills.
  • Understanding of SaaS business models and GTM.
  • Proven leadership and cross-functional collaboration.

🎁 Benefits

  • US base salary: $190,000-$240,000 + equity.
  • Equity and comprehensive benefits.
  • Remote-friendly with a distributed workforce.
  • Equal Opportunity Employer; accommodations available.
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