Related skills
customer success onboarding healthcare data standards fhir hl7📋 Description
- Own high-impact customer relationships from day one.
- Lead onboarding, implementation, and full lifecycle management.
- Travel frequently to meet customers and deepen partnerships.
- Partner with Sales, Product, Marketing to drive outcomes.
- Build scalable CS processes, rhythms, and a high-performing team.
- Serve as a deep product and domain expert across verticals (Healthcare).
🎯 Requirements
- 10+ years leading Customer Success for a B2B software company.
- Proven experience scaling CS from early customers to hundreds of accounts.
- Track record managing complex, high-stakes relationships.
- Strong executive communication with customers and internal stakeholders.
- Deep ownership mentality and accountability.
- Player-coach mindset with ability to develop exceptional teams.
- Obsessed with customer experience and delivering outcomes.
🎁 Benefits
- Comprehensive healthcare coverage.
- Unlimited vacation with a half-week in July and a full week off at year end.
- In-office 5 days/week.
- Global offices in the US, UK, and Canada.
- Equity options for eligible employees.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Business & Management Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!