Related skills
crm b2b saas account management growth customer success📋 Description
- Own 120%+ Net Revenue Retention across portfolio
- Drive expansion via brand, geography, and adoption
- Lead renewals, pricing, and long-term account growth strategy
- Lead on-site meetings, QBRs, and renewal negotiations
- Build trusted relationships with senior leaders at global brands
- Travel up to 30% to Europe + US
🎯 Requirements
- 8–12+ years in CS, AM, or Growth in B2B SaaS
- Proven 120%+ NRR in growth env
- Experience leading multi-disciplinary teams
- Comfortable being customer-facing, commercial, hands-on
- Strong executive presence to influence senior stakeholders
- Experience with Beverage/alcohol or consumer/CPG brands
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