Related skills
crm forecasting customer success meddic spiced📋 Description
- Health, retention, and growth of our customer portfolio.
- Lead a multi-disciplinary CS org across segments.
- Align CS with Sales, Product, and Support for lifecycle.
- Build scalable processes and high-performing teams.
- Act as executive sponsor for strategic customers.
- Architect the tech stack for a single source of truth.
🎯 Requirements
- 10+ years in Customer Success, Account Management, or Sales.
- 5+ years in a senior leadership role managing managers.
- Revenue-driven with SaaS/Fintech growth experience.
- Proficient in MEDDIC, BANT or SPICED methodologies.
- Data-driven with CRM data usage and health metrics.
- Executive presence for C-suite engagements.
🎁 Benefits
- Office-first culture with 4+ days in the office.
- Offices across Europe with collaboration spaces.
- Inclusive culture and DEI initiatives.
- Details about benefits at dojo.careers.
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