Manage Top Tier clients as a dedicated CSM.
Collaborate with AdOps and sales to drive revenue and campaign performance.
Mentor CSMs to follow core principles and develop skills.
Guide CSMs to improve client communication (emails, Slack, presentations, calls).
Monitor key account health metrics (revenue, KPI, margin) and address risks.
Support CSMs in high-priority client meetings (QBRs, ABRs) with insights.

🎯 Requirements

Experience in advertising technology or related field
6+ years of experience in a DSP/programmatic work environment
3+ years of experience with people management
Ability to adapt quickly to a rapidly changing technology environment
Ability to thrive in a fast-paced, digital environment
Excellent written and verbal communication, organizational, and time management skills

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