Director of Customer Marketing, Expansion & Lifecycle

Added
8 days ago
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

crm data analytics gtm marketing automation ai

πŸ“‹ Description

  • Own end-to-end customer marketing strategy for expansion and lifecycle.
  • Build roadmap of expansion programs and lifecycle journeys.
  • Partner with Sales & Revenue Ops to define expansion KPIs linked to revenue.
  • Collaborate with CS and Product to align plays with roadmaps.
  • Champion AI-first marketing for segmentation, content, and automation.
  • Act as player-coach; architect campaigns and lead a small team.

🎯 Requirements

  • 7–10+ years in B2B SaaS marketing; 3+ years in lifecycle ownership.
  • Proven track record improving NRR, expansion, adoption, renewal.
  • Design multi-touch journeys across email, in-app, digital, events with CRM/RevOps.
  • Deep understanding of B2B SaaS journeys; cross-functional Marketing/Sales/CS/RevOps.
  • Highly analytical and experiment-driven; translate data to actionable programs.
  • AI in marketing workflows for content, segmentation, targeting, automation.

🎁 Benefits

  • Shared equity to share in company success.
  • Health & Wellness: 100% employer-paid medical/dental/vision for you and dependents.
  • Financial well-being: 401(k), life/disability insurance, tax-advantaged accounts.
  • Family support: Paid parental leave after 6 months; fertility benefits.
  • Growth & Development: stipends for learning; internal courses.
  • Time Off & Flexibility: Flexible vacation policy and holidays.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Marketing Jobs. Just set your preferences and Job Copilot will do the rest β€” finding, filtering, and applying while you focus on what matters.

Related Marketing Jobs

See more Marketing jobs β†’