Related skills
salesforce sql intercom tableau excel📋 Description
- Lead a team to extract insights and drive implementation on key opportunities.
- Partner with CX leadership to set targets and build annual roadmaps.
- Drive large-scale strategic projects impacting key growth.
- Own key operating rhythms (OKRs, MBRs) driving performance and accountability.
- Oversee CX tech stack, daily ops, change management, and tool evaluation.
- Serve as executive advisor enabling data-driven decisions with context.
🎯 Requirements
- 7+ years of high-velocity SaaS experience partnering with VP+ leaders.
- Deep expertise in post-sales operations: planning, initiatives, rhythms, KPIs.
- Demonstrated people leadership: building and coaching high-performing teams.
- Strong influencing and communication, driving consensus across stakeholders.
- Required: Salesforce, Intercom, PlanHat, Excel.
- Preferred: SQL, Tableau, AI/ML tools and frameworks.
🎁 Benefits
- Career growth opportunities and competitive salary.
- Health, commuter benefits, and life/disability coverage.
- 20+ PTO days, 401K and FSA plans.
- Collaborative, global PandaDoc team and strong culture.
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