Related skills
lms onboarding ai instructional design enterprise📋 Description
- Define and execute the customer education vision, strategy, and roadmap.
- Build scalable programs for onboarding, adoption, certifications, and maturity.
- Establish KPIs tied to outcomes, retention, expansion, and satisfaction.
- Lead and develop a high-performing education team.
- Design enterprise learning experiences and role-based journeys.
- Partner with Product, Onboarding, CS, and Marketing to align on roadmap and impact.
🎯 Requirements
- 8+ years in customer education, enablement, or learning in SaaS/tech.
- 4+ years leading teams and scalable education programs.
- Experience with enterprise customers and complex implementations.
- Experience creating customer learning strategies tied to business outcomes.
- Strong knowledge of adult learning, instructional design, and adoption.
- Experience managing or administering LMS and digital learning ecosystems.
🎁 Benefits
- Hybrid remote/in-office work arrangement.
- Shape education for enterprise customers.
- Access to AI-enabled learning tools and modern tech.
- Equal opportunity employer with an inclusive culture.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Content Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!