Related skills
slack data analysis salesforce change management google suite📋 Description
- Build relationships with C-Suite executives (Presidents/Provosts)
- Lead Strategic Services: implement managed services at scale
- Drive renewal growth; pursue upsells and cross-sells
- Own Success Plans aligned to institutional goals
- Mentor the Customer Development team
- Manage CRM data and KPIs in Salesforce (SFDC)
🎯 Requirements
- Master's degree or higher
- 12+ years in higher education or EdTech
- Leadership in higher ed: Student Success, Academic Affairs, Enrollment or Data Analysis
- Experience delivering executive reviews to AVP/VP/C-suite
- Ability to influence and mentor team members; confidently challenge customers
- Proactive problem-solver; willing to travel 25%
🎁 Benefits
- Competitive salary
- Full benefits (medical, dental, vision, 401k match)
- 100% remote work from anywhere (U.S. business hours required)
- Unlimited, flexible PTO
- Every other Friday off
- Monthly stipend for home office, professional development, or wellness
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