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communication slack account management salesforce outreach📋 Description
- Manage a portfolio of accounts, drive adoption and ROI.
- Build executive-level relationships with AVP/VP/C-suite.
- Lead renewals and upsell opportunities within accounts.
- Collaborate with cross-functional teams to maximize ROI.
- Oversee the Success Planning process and renewals.
- Track metrics and customer health in Salesforce.
🎯 Requirements
- Bachelor's degree or higher
- 12+ years in EdTech or higher ed (US)
- Comfortable delivering executive reviews to AVP/VP/C-suite
- Able to manage 15-20 accounts simultaneously
- Experience with Google Suite (Gmail, Docs, Sheets, Slides)
- Cross-functional team coordination experience
🎁 Benefits
- Competitive salary
- Full benefits (medical, dental, vision, 401k match)
- 100% remote work (US hours)
- Unlimited, flexible PTO
- Every other Friday off
- Monthly stipend for home office or development
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