Director of Consumer Experience & Restaurant Growth

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

growth ecommerce merchandising data-driven segmentation

πŸ“‹ Description

  • Lead platform-wide improvements to convert, retain and grow customers via the consumer experience.
  • Drive order rate, basket size, engagement and retention through app surfaces.
  • Partner with Consumer Product, Local GMs and Marketing to turn moments into outcomes.
  • London HQ base with hybrid working options.

🎯 Requirements

  • Product marketing, consumer strategy or growth experience in marketplace/ecommerce.
  • Deep understanding of consumer decision-making and merchandising principles.
  • Comfort working with Product and Data teams to run experiments at scale.
  • Experience partnering with Commercial, CRM and local markets for campaigns.
  • Strategic thinker with bias for execution across surfaces.
  • Nice to have: food delivery, loyalty programs, or personalization growth.

🎁 Benefits

  • Healthcare, wellbeing and parental leave benefits vary by country.
  • Pensions and generous annual leave allowances.
  • Time off to support charitable causes.
  • Diversity, equity and inclusion commitment.
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