Related skills
security terraform msp cloud migrations psa tools📋 Description
- Oversee the lifecycle of client evolution from strategy to delivery.
- Manage two verticals: vCIO Strategy and Projects Delivery.
- Ensure promises in planning are delivered by engineering.
- Own client retention, project revenue, and resource utilization.
- Develop SOPs for handoffs from roadmapping to delivery.
- Serve as executive escalation point for high-level client issues.
🎯 Requirements
- 7+ years in the IT MSP industry.
- 3+ years leading technical/account/professional services teams.
- Experience as a vCIO or Project Director preferred.
- The Strategist: align client goals with technology.
- PSA tools and quoting platforms proficiency.
- Strong financial acumen (P&L, margins, labor burden).
🎁 Benefits
- Hybrid work model in NYC.
- Leadership in a pivotal Director role.
- Work with clients on digital transformation.
- Collaborative, growth-oriented culture.
- Strategic exposure and client relationship growth.
- Opportunity to influence strategy to delivery processes.
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