Director of Client Growth

📋 Description

• Lead the Client Growth function for Acquisition.com's Advisory Practice
• Own the post-sale revenue engine: retention, expansion, lifetime value
• Build and run the Client Growth system, client journeys, and workflows
• Design operating model, implement it, and drive results
• Builder-operator role creating structure and scaling with growth
• Collaborate with Sales, Advisory, Events, Marketing, Support, Revenue Ops

🎯 Requirements

• 7+ years in Client Success/Account Mgmt or similar
• 3+ years leading a team at Director level or equivalent
• Experience managing 5+ client-facing team members
• Proven ownership of retention/expansion metrics (NRR/GRR/renewal)
• Experience building/operating HubSpot CRM workflows and reporting
• Track record designing structured client journeys to boost retention/expansion
• Strong operator able to implement systems and drive adoption

🎁 Benefits

• Flexible Unlimited PTO and company holidays
• Employer-sponsored Medical, Dental, Vision
• $1,950 annual Employer HSA contribution
• FSA options including dependent care
• Employer match for Traditional and Roth 401(k)
• $1,200 annual wellness reimbursement via JOON