Director, Marketplace Operations

Added
1 hour ago
Type
Full time
Salary
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Related skills

workflow automation data analytics sql ai excel

πŸ“‹ Description

  • Own day-to-day marketplace ops end-to-end for Wheel's telehealth platform.
  • Lead a team across supply programs, monitoring, scheduling, analytics.
  • Own staffing strategy and workforce composition to support growth.
  • Evolve clinician scheduling to scale supply readiness.
  • Stand up a 24/7 real-time monitoring function with playbooks and tooling.
  • Define real-time detection and escalation for issues.

🎯 Requirements

  • 7-10+ years in marketplace ops with 5+ years leading managers.
  • Built and scaled operations at elite marketplaces with supply/demand focus.
  • Builder with AI experience; designs and ships workflows.
  • Analytical, data-driven decisions; SQL and Excel expertise.
  • Systems thinker; understands end-to-end marketplace dynamics.
  • Executive-ready; comfortable with senior leadership.

🎁 Benefits

  • Medical, Dental and Vision
  • Ancillary: Life, Short and Long Disability
  • 401K match
  • Flexible PTO
  • Parental Leave
  • Stock options
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