Related skills
vendor management procurement rfp soc2 sow📋 Description
- Lead global outsourcing strategy and governance.
- Design operating model for scalability and risk mitigation.
- Drive outsourcing transformation and align to company goals.
- Manage end-to-end vendor selection, RFPs, onboarding.
- Monitor SLAs/KPIs, ROI, and performance insights.
- Partner with procurement/finance on cost optimization.
🎯 Requirements
- Bachelor's Degree in Business, Operations or relevant field
- 10+ years in Insurance Operations
- 8+ years coaching and developing cross-functional teams
- 6+ years LEAN, Six Sigma, or other improvement methodologies
- 5+ years experience in procurement processes, including negotiating BPO contracts
- 5+ years managing 3rd-party BPO/ITO relationships in insurance operations
🎁 Benefits
- Medical, dental, and vision coverage
- 11 paid holidays
- Paid sick time
- Paid parental leave
- 401(k) plan participation
- Life and disability insurance
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