Director, Managed Business Services

Added
less than a minute ago
Type
Full time
Salary
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Related skills

cms vendor management rfp lean six sigma data privacy

πŸ“‹ Description

  • Lead the global outsourcing strategy and end-to-end outsourced ecosystems.
  • Design and govern an operating model for scalability and risk.
  • Drive transformation by shifting outsourcing from transactional to transformational.
  • Manage vendor relationships: RFPs, vetting, onboarding, MSAs/SOWs, ROI.
  • Ensure SLAs, KPIs, and compliance (HIPAA, CMS, SOC2, data privacy).
  • Lead governance with consolidated performance reports and actionable insights.

🎯 Requirements

  • Bachelor's Degree in Business, Operations or relevant field.
  • 10+ years in Insurance Operations.
  • 8+ years leading teams across multiple locations and disciplines.
  • 8+ years coaching and developing cross-functional leaders.
  • 6+ years Lean Six Sigma or other improvement methodologies.
  • 6+ years leading large-scale multi-site implementations.

🎁 Benefits

  • Medical, dental, and vision benefits for full-time employees.
  • 401(k) plan with life and disability insurance.
  • Unlimited vacation program and annual performance bonuses.
  • Equity grants.
  • 11 paid holidays, paid sick time, and paid parental leave.
  • Wellness time and reimbursements.
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