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data analysis customer service inventory management erp systems transportation📋 Description
- Direct logistics ops: warehousing, transportation, and distribution.
- Optimize logistics networks for timely, cost-effective delivery.
- Manage relationships with 3PLs and carriers; ensure compliance.
- Oversee customer service, order management, and fulfillment; set KPIs.
- Lead continuous improvement to streamline operations and cut costs.
- Build and lead a high-performance ops/logistics team; cross-functional.
🎯 Requirements
- Bachelor's degree in Business, Supply Chain, Logistics, or related field (Master's preferred).
- 8+ years in customer ops, logistics, or supply chain; at least 3 years in leadership.
- Strong understanding of logistics, transportation, warehousing, and customer service best practices.
- Proven track record of improving operations and customer satisfaction.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in ERP systems, logistics software, and data analysis tools.
🎁 Benefits
- Medical, dental, and vision insurance offered for eligible employees
- 401(k) plan with company match vest on day 1 of eligibility
- Paid vacation
- Paid time off
- Holiday pay (11 days)
- Paid short-term disability
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