Director, Growth - Olo Network

📋 Description

• Own guest acquisition strategy and channel forecasts for the Olo Network.
• Activate 40M+ guests with Olo Accounts for incremental orders.
• Architect acquisition programs: co-marketing, in-store, email, push, referrals.
• Create lifecycle programs turning first-time orders into repeat guests.
• Build rigorous experimentation roadmap with A/B tests, geo lifts, holdouts.
• Define and own growth dashboards: CAC, LTV, payback, cohorts.

🎯 Requirements

• 6+ years in growth/marketing or consumer growth strategy; 3+ yrs in senior IC.
• Strong non-paid growth track record: partnerships, referrals, lifecycle/CRM, organic, ASO, PR, product-led.
• Deep CRM lifecycle experience: email, push, in-app, SMS; segmentation and measurement.
• Quantitative: SQL, AI tools, experiment design; CAC, LTV, payback, retention.
• Bias to action; comfortable with ambiguity; hands-on operator mindset.

🎁 Benefits

• Remote-friendly; work anywhere in the U.S. or NYC HQ.
• Health, dental, vision; 401k match; parental leave.
• 20 days PTO, 10 sick days, 11 holidays; year-end closure.
• Remote-office stipend; volunteer time off; gift matching.