Director, Enterprise Account Management

📋 Description

• Lead a geographically distributed Enterprise and Strategic Account Management team.
• Develop frontline managers and foster a high-performance culture.
• Drive retention, renewals, and expansion within enterprise accounts.
• Collaborate with Sales Operations, Product, Customer Support, and Implementation teams.
• Build executive connections to maximize customer value and revenue growth.
• Deliver a seamless customer experience across the journey.

🎯 Requirements

• 10+ years in SaaS account management or enterprise sales leadership
• 4+ years as a second-line leader of multiple enterprise teams
• Proven revenue retention and expansion in complex Enterprise and Strategic segments
• Operational acumen with Salesforce, dashboards, and forecasting metrics
• Experience building scalable account management programs driving retention and expansion
• Excellent communicator, able to influence stakeholders across multiple functions
• Proven ability to scale quota-carrying SaaS teams

🎁 Benefits

• Health, dental, and vision benefits
• PTO and sick time
• Short- and long-term disability coverage
• Life insurance and 401(k) contributions
• Motive Perks & Benefits page