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technical writing lms digital learning pendo product enablement📋 Description
- Lead managers and teams for Technical Writing, Product Enablement, and PXA
- Set priorities, rhythms, and quality standards across these functions
- Build a connected operating model across docs, learning, certs, video, and in-app guidance
- Partner with cross-functional leaders across Product, Marketing, Support, SMEs to capture knowledge
- Drive structure and consistency in content creation, maintenance, and reuse
- Improve outputs across documentation, training, and in-product guidance
🎯 Requirements
- Experience leading teams in technical writing, enablement, or education
- Experience managing managers or leading multiple related functions
- Strong systems thinking and the ability to organize complex information clearly
- Strong cross-functional leadership and comfort working with subject matter experts
- Ability to operate well in ambiguity and turn broad direction into practical execution
- Experience with LMS platforms, certification programs, or digital learning content
🎁 Benefits
- Flexible Working: Responsible PTO supports work-life balance
- Health and Wellness: 12 therapy sessions per year; dependent coverage; gym reimbursement
- A Stake in Our Growth: RSUs with a 3-year vesting schedule
- Investing in Your Growth: Free Coursera and PXA courses
- Parental Support: 26 weeks paid parental leave; 13 weeks for secondary caregiver
- Technology Financial Support: Tech stipend and internet allowance
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