Director, Data Engineering & Infrastructure (Customer Success)

Added
6 days ago
Type
Full time
Salary
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Related skills

bigquery redshift snowflake sql databricks

πŸ“‹ Description

  • Define and execute the CS data infrastructure roadmap.
  • Build unified CS data model across Care, CX, CSS.
  • Lead data engineering and analytics team for CS.
  • Develop scalable data pipelines and tooling for analytics.
  • Align CS data with Finance and BTT governance.
  • Partner with analytics/operations to translate goals into data.

🎯 Requirements

  • 10+ years in data engineering or data infra; 3+ yrs leadership.
  • Experience in cloud-based data ecosystems; matrixed orgs.
  • Strong business acumen; iterative delivery; measurable impact.
  • Expertise with Snowflake, BigQuery, Redshift, Databricks, Delta Lake.
  • Hands-on SQL, Python, Scala or Java.
  • Proven cross-functional collaboration and leadership.

🎁 Benefits

  • Pay range: $194,000 – $310,000 USD.
  • Hybrid work model; Boston in-person collaboration.
  • Comprehensive benefits and equity (if eligible).
  • Diversity, Equity, and Inclusion embedded in culture.
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