Related skills
risk management forecasting data analytics revenue operations operations๐ Description
- Drive Operating Architecture: design CS & Renewals operating model and handoffs.
- Manage Executive Governance: standardize churn and renewal reviews.
- Operationalize Risk Management: implement risk framework and EW system.
- Commercial Policy & Standards: rollout multi-year contracts and auto-renewals.
- Scale Adoption Infrastructure: onboarding journeys and data-driven adoption.
- Lead Change Management: align teams with new accountability across regions.
You Have
- 14+ years in CS Ops, Revenue Ops, or Strategy
- 10+ years in Rev Ops/CS Ops at a SaaS company
- 4+ years in a leadership role at a $500M+ ARR SaaS
- Execution excellence: build systems and reports
- Cross-functional influence across Sales, Product, Finance
- Analytical maturity: forecasting and capacity modeling
- Strategic vision to design growth infrastructure
๐ Benefits
- Medical/vision and dental coverage for full-time employees
- 401k match up to 6% of contributions
- Monthly stipend to support your work
- Flexible Time Away and Sick Time Off
- US life insurance and disability coverage
- 12 paid holidays per year
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