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engagement b2b saas community management marketing analytics email marketing📋 Description
- Lead Customer Marketing across Engagement, Lifecycle, Retention, Expansion, and Events.
- Own end-to-end messaging, segmentation, and personalized journeys.
- Design and scale motions for revenue retention and seat expansion with Sales/CS.
- Oversee customer community and events to turn users into advocates.
- Partner with Product, Demand Gen, and Ops & Analytics for a unified experience.
- Build dashboards to show marketing impact on retention and expansion.
🎯 Requirements
- Enterprise experience with CXOs to drive engagement and expansion.
- 10+ years in marketing; proven B2B SaaS leadership.
- Lifecycle expertise: multi-channel orchestration (email, in-app, notifications).
- Proven ability to drive revenue retention and account expansion.
- Strategic collaboration in matrixed environments; influence executives.
- Passion for workplace equity; align with Syndio's values globally.
🎁 Benefits
- Equity for employees.
- Flexible vacation and leave policies.
- Paid parental leave.
- Comprehensive medical, dental, and vision; Syndio covers the majority.
- Life insurance and disability coverage.
- 401(k) retirement plan.
- Fully remote work model.
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