Director, Customer Engineering

Added
17 hours ago
Type
Full time
Salary
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Related skills

cybersecurity machine learning observability genai search

๐Ÿ“‹ Description

  • Lead and mentor a team of Customer Architects.
  • Represent Elastic's observability, cybersecurity, and search AI.
  • Travel 25% for in-person engagements across the Americas.
  • Communicate value and drive solution adoption with customers.
  • Collaborate with regional sales, accounts, and stakeholders.

๐ŸŽฏ Requirements

  • BS in CS, Engineering, or related field preferred.
  • Proven experience leading customer-focused teams driving consumption.
  • Tech expertise in distributed datastores, observability, cybersecurity, or search.
  • Familiarity with vectors, machine learning, and GenAI.
  • Strong interpersonal and communication skills; articulate complex concepts.
  • Balance urgency with strategic planning; align with goals.

๐ŸŽ Benefits

  • Competitive pay based on work, not prior salary.
  • Health coverage for you and family in many locations.
  • Flexible locations and schedules for many roles.
  • Generous vacation days each year.
  • Eligible for Elastic's stock program.
  • 401k with company match up to 6%.
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